Legal
End User License Agreement
Output ownership, AI usage, and software restrictions explained. · Last updated: June 2026
This End User License Agreement (the "EULA") is a legally binding contract between you ("you", "your", the "Licensee") and V.R.A LLC ("VRA", "we", "us", "our"), governing your use of VRA Cloud — the hosted AI-native commerce platform, software, tools, AI features, documentation, and any updates we provide (collectively, the "Service").
This EULA applies in addition to our Terms of Service, Privacy Policy, and Refund & Cancellation Policy. Where there is a conflict, the Terms of Service prevail in respect of the overall commercial relationship; this EULA prevails in respect of licence, software, and AI-output specifics.
By accessing or using the Service, you confirm that you have read, understood, and accepted this EULA. If you do not agree, do not access or use the Service.
1. Definitions
• "Service" — the hosted AI-native commerce platform, software, AI features, tools, documentation, and updates supplied by V.R.A LLC.
• "Licence" — the limited usage rights granted under Section 2.
• "Input" — any text, data, prompt, file, or other material you submit to the Service.
• "Output" — any content generated by the Service in response to your Input.
• "Subscription Fees" — the recurring fees payable to maintain the Licence.
• "Authorized User" — the natural person who holds the subscription (or, where the Licensee is a legal entity, an employee or contractor expressly permitted to use the Service on its behalf).
2. Licence Grant
2.1 Grant. Subject to your full and continuing compliance with this EULA and payment of applicable Subscription Fees, VRA grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service solely for your own personal or internal business purposes.
2.2 Subscription. The Licence is granted on a recurring subscription basis and continues for as long as your subscription remains active and paid, unless terminated earlier under Section 9. Billing, renewal, and cancellation are governed by the Terms of Service and Refund & Cancellation Policy.
2.3 Authorized use. The Service may be accessed only by Authorized Users, through credentials you keep confidential. You are responsible for all activity under your account.
3. Restrictions
You may NOT, and may not permit any third party to:
• Resell, sublicense, lease, rent, lend, distribute, host, or otherwise commercially exploit the Service or any substantial part of it;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code, model weights, system prompts, or underlying technology, except to the limited extent permitted by mandatory applicable law;
• Use the Service, Output, or any derived data to train, fine-tune, evaluate, or develop any AI model, product, or service that competes with the Service or VRA's business;
• Remove, alter, or obscure any copyright, trademark, attribution, or proprietary notice;
• Bypass, disable, or circumvent any security feature, access control, rate limit, watermark, or technical restriction;
• Use the Service in any safety-critical environment (including healthcare diagnostics, life-support, autonomous vehicles, nuclear facilities, or any system where failure could lead to death, injury, or significant property or environmental damage);
• Use the Service to generate or facilitate illegal, harmful, defamatory, hateful, harassing, fraudulent, or deceptive content;
• Create automated mass content, spam, malware, phishing material, deepfakes, or content impersonating real individuals without their consent;
• Violate any law, regulation, sanction, or third-party right (including intellectual property, privacy, and publicity rights);
• Process the personal data of any third party through the Service without all required consents and lawful bases.
4. Intellectual Property Ownership
4.1 All right, title, and interest in and to the Service — including all intellectual property rights, copyrights, trademarks, trade secrets, system prompts, architecture, code, design, branding, and documentation — are and shall remain the exclusive property of V.R.A LLC or its licensors. Nothing in this EULA transfers ownership to you.
4.2 You receive only the limited licence set out in Section 2. All rights not expressly granted are reserved.
4.3 Feedback. If you provide feedback or suggestions, you grant VRA a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback for any purpose, without obligation or attribution.
5. Your Inputs and Outputs
5.1 As between you and VRA, you retain all rights you already had in your Inputs. You grant VRA a worldwide, non-exclusive, royalty-free licence to process your Inputs solely to operate the Service, generate Outputs, and provide support.
5.2 Output ownership. Subject to your compliance with this EULA and to the maximum extent permitted by law, VRA assigns to you any rights it may have in the Output generated specifically for you. You may use such Output for personal or business purposes, subject to Section 3 and applicable law.
5.3 Output is not unique. AI systems are probabilistic. Identical or similar Inputs from different users can produce identical or substantially similar Outputs. VRA makes no representation that any Output is unique to you.
5.4 You are responsible. You must ensure that your use of the Service, your Inputs, and any Output you publish, share, sell, or act upon does not infringe any third-party right or violate any law, and you must independently verify the accuracy and lawfulness of any Output before relying on it.
AI accuracy disclaimer: the Service uses artificial intelligence. Output may be inaccurate, incomplete, biased, outdated, or fabricated, and does NOT constitute legal, financial, medical, tax, or other professional advice. Verify Output and consult appropriate professionals before relying on it.
6. Third-Party Components & AI Providers
6.1 The Service relies on third-party AI models and cloud infrastructure (including providers such as Anthropic and major cloud platforms). Your Inputs may be transmitted to such providers solely to generate Output. Their processing of personal data is described in our Privacy Policy.
6.2 Open-source components. The Service may include open-source components governed by their own licences; a list is available on request. Where an open-source licence requires different terms, those terms apply to the relevant component.
6.3 VRA is not responsible for the availability, accuracy, security, performance, or terms of third-party services, except to the extent imposed by applicable law.
7. Updates
7.1 VRA may issue updates, patches, or new versions from time to time. Updates may add, modify, or remove features, and may be required to keep the Service secure or compatible with third-party services.
7.2 All updates are subject to this EULA unless accompanied by separate licence terms.
7.3 VRA is not obliged to provide any specific update, support, or maintenance, except where required by mandatory applicable law.
8. Compliance with Laws
8.1 Export controls. You must comply with all applicable export-control, sanctions, and trade laws (including those of the United States, the EU, the UK, and any other jurisdiction with extraterritorial reach). You may not use, export, or re-export the Service to any prohibited country, person, or entity.
8.2 You must comply with all applicable anti-bribery, anti-corruption, and anti-money-laundering laws.
8.3 US Government end users. The Service is licensed as "commercial computer software" and "commercial computer software documentation" as defined in 48 C.F.R. § 12.212 and § 227.7202. Use, duplication, and disclosure are subject to the restrictions in this EULA.
9. Term & Termination
9.1 This EULA takes effect when you first access or use the Service and continues for as long as your subscription is active, until terminated.
9.2 Termination by you. You may terminate by cancelling your subscription and ceasing all use of the Service. Termination does not entitle you to a refund except as set out in our Refund & Cancellation Policy.
9.3 Termination by VRA. VRA may suspend or terminate this EULA and your Licence, with immediate effect, if you breach any provision. Where the breach is capable of remedy, VRA will, where reasonable, give you a reasonable opportunity to remedy it.
9.4 Effect. Upon termination, all rights granted cease immediately and you must stop using the Service. Outputs you generated lawfully prior to termination remain yours, subject to Section 3.
9.5 Survival. Sections 3, 4, 5.4, 6.3, 8, 9.4, 10, 11, 12, and 13–15 survive termination.
10. Warranty Disclaimer
10.1 Subject to Section 10.3 and to the maximum extent permitted by applicable law, the Service is provided "AS-IS" and "AS-AVAILABLE", with all faults and without warranty of any kind, whether express, implied, or statutory.
10.2 VRA expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, and title, and does not warrant that the Service will be uninterrupted, timely, error-free, or secure.
Consumers — your statutory rights remain: if you are a Consumer, you may have additional non-waivable rights under your local consumer law (e.g. the Australian Consumer Law, the UK Consumer Rights Act 2015, the EU Consumer Sales Directive, or equivalent US state laws). These rights are not affected by this Section.
11. Limitation of Liability
11.1 To the maximum extent permitted by applicable law, VRA shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages; loss of profits, revenue, business, goodwill, opportunity, savings, or data; damages arising from reliance on Output; damages from third-party services; or damages from your misuse of the Service.
11.2 To the maximum extent permitted by applicable law, VRA's total aggregate liability arising from or relating to the Service or this EULA shall not exceed the Subscription Fees you paid in the twelve (12) months immediately preceding the event giving rise to the claim.
11.3 Nothing in this EULA excludes liability that cannot be excluded by law, including for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or non-waivable consumer-protection rights.
12. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless V.R.A LLC and its directors, officers, employees, agents, affiliates, suppliers, licensors, and partners from any third-party claim, loss, liability, or expense (including reasonable legal fees) arising from your breach of this EULA, your Inputs, your use or distribution of Output, your violation of any law or third-party right, or any decision you make based on the Service.
Consumers: this obligation applies only to the extent the relevant claim was caused by your fault, negligence, or breach, and does not apply where prohibited by applicable consumer law.
13. Privacy
Personal data processed in connection with the Service is handled in accordance with our Privacy Policy. By using the Service, you confirm you have read and understood it.
14. Changes to This EULA
VRA may update this EULA from time to time. The most recent version will indicate the "Last Updated" date. Material changes affecting your rights will be communicated by reasonable means before they take effect, where required by law. Continued use after the effective date constitutes acceptance.
15. General
15.1 Governing law. This EULA is governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles.
15.2 Nothing in Section 15.1 deprives a Consumer of the protection afforded by mandatory provisions of the law of their country of residence.
15.3 If you are a Consumer, nothing in this EULA removes any non-waivable right or remedy you have under your local consumer-protection law.
15.4 Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary, and the remainder continues in full force.
15.5 No waiver. Failure or delay by VRA to enforce any right does not constitute a waiver.
15.6 Assignment. You may not assign this EULA without VRA's prior written consent. VRA may assign in connection with a merger, acquisition, restructuring, or sale of assets.
15.7 Entire agreement. This EULA, together with the Terms of Service, Refund & Cancellation Policy, and Privacy Policy, constitutes the entire agreement regarding the Service.
15.8 Language. English prevails where a translation is provided, except where applicable consumer law requires otherwise.
16. Contact
For licence questions or compliance concerns: V.R.A LLC, Wilmington, Delaware, USA — support@vralabltd.com.